FACTS

WHAT DOES Citizens Community Bank DO
WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number and income

• Account balances and payment history

• credit history and employment information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Citizens Community Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Citizens Community Bank share?

Can you limit this sharing?

For our everyday business purposes-
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

YES

NO

For our marketing purposes-
to offer our products and services to you

YES

NO

For joint marketing with other financial companies

NO

NO

For our affiliates' everyday business purposes-
information about your transactions and experiences

NO

NO

For our affiliates' everyday business purposes-
information about your creditworthiness

NO

NO

For nonaffiliates to market to you

NO

NO

Questions?

Who we are

Who is providing this notice?

Citizens Community Bank

What we do

How does Citizens Community Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We restrict access to non-public information about you to employees, who need to know, to provide products or services to you.

How does Citizens Community Bank collect my personal information

We collect your personal information, for example, when you

• open an account or apply for a loan

• pay your bills or use your credit or debit card

• make deposits or withdrawals from your account.

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

• sharing for affiliates' everyday business purposes-information about your creditworthiness

• affiliates from using your information to market to you

• sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates
 

Companies related by common ownership or control. They can be financial and nonfinancial companies.

• Citizens Community Bank does not share with our affiliates.

Nonaffiliates
 

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

• Citizens Community Bank does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

• Citizens Community Bank doesn't jointly market.

Other important information